We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring... ...trends, competitor activities, and customer preferences. Support content creation for social media, blogs, newsletters, and other...
...Drywall Finisher- Historic Restoration Worcester Eisenbrandt (WEI) , a historic restoration construction company, is seeking an experienced Drywall Finisher to work in Lexington, Virginia . This is a full-time position offering competitive pay and a full benefits...
...evolve on its journey. This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney,... ...Review patient satisfaction and patient experience feedback, surveys and data to identify risks and concerns. Assist the Quality...
...delivering a portfolio of high-impact healthcare environments across the U.S.from hospitals... ...converge. This is not a traditional project management role. As an Architectural Project... ..., you will operate as a program-level leader , owning delivery performance,...
...Ironclad & Co. is seeking detail-oriented Ophthalmic Medical Scribes in Palm Beach and Broward County to support ophthalmology providers by accurately documenting patient encounters and clinical findings in real-time. The ideal candidate will have a strong understanding...