The client is a fast-growing fashion retail brand that is looking for a visionary operations leader to scale its eCommerce infrastructure and drive future growth.
The position of Senior Vice President (SVP) of Operations is crucial as it covers operational excellence across diverse functions, including supply chain, logistics, customer service, and fulfillment.
The ideal candidate is expected to have a solid operations leadership background in fashion, retail, or direct-to-consumer companies, coupled with a deep understanding of digital commerce dynamics.
The SVP of Operations will spearhead strategic operations leadership, focusing on developing a comprehensive operations strategy that aligns with growth, scalability, and customer satisfaction.
They will lead supply chain operations such as vendor relations, procurement, warehouse management, and third-party logistics, optimizing fulfillment efficiency while maintaining cost-effectiveness and delivery speed.
Another core responsibility is to build robust eCommerce infrastructure to support rapidly expanding direct-to-consumer and marketplace channels, ensuring inventory and order accuracy and on-time delivery.
Additionally, the role involves overseeing customer service strategies and managing teams to guarantee high-satisfaction interactions.
The SVP will collaborate cross-functionally with technology, merchandising, finance, and marketing teams, advising on strategic planning and business process improvements.
Qualifications include 10+ years of operations leadership experience in eCommerce and retail, proficiency in supply chain and eCommerce technologies, and the ability to foster a high-performing team.
The role offers a competitive compensation package, including salary, bonuses, equity opportunities, health benefits, and flexible work arrangements.
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