POSITION SUMMARY
The Crew Scheduler is responsible for creating accurate staffing schedules, managing attendance, supporting payroll processes, and providing labor-related reporting. This role works closely with Operations, HR, Supervisors, and Union representatives to ensure the mill is staffed safely and efficiently.
REPORTING
Create, maintain, and publish employee schedules based on production needs and collective agreement rules.
Coordinate vacation, leave, training, and other time-off requests.
Assign and fill overtime shifts per established procedures.
Optimize staffing to meet safety, skill, and equipment requirements while minimizing overtime.
Analyze labor utilization, overtime, attendance, and skill coverage.
Provide reports and insights to Operations and HR for planning and decision-making.
Identify trends and recommend actions to improve staffing efficiency.
Maintain Kronos/UKG records for absences, transfers, and employee updates.
Prepare and track attendance corrective actions for the hourly workforce.
Support supervisors by providing documentation for discipline and attendance‑related steps.
Serve as the main point of contact for scheduling issues involving the Union.
Provide scheduling, attendance, and payroll information for HR investigations.
Support Kronos/UKG training as needed.
Communicate schedule changes and labor needs clearly in a 24/7 manufacturing setting.
Collaborate with Supervisors, Asset Leaders, HR, and the Scheduling Center of Excellence.
Handle confidential employee information with professionalism and discretion.
Associate’s degree minimum OR a minimum of 5 years of relevant experience (scheduling, labor planning, HR support, or operations).
Experience in a manufacturing or unionized environment preferred.
Strong analytical skills and comfort working with large datasets.
High attention to detail, accuracy, and organization.
Strong written and verbal communication skills.
Experience with Kronos/UKG or similar systems is an asset.
Ability to maintain strict confidentiality.
Proficiency in Microsoft Excel (pivot tables, v-lookups, filtering, data analysis) and strong skills in other Microsoft Office applications (Outlook, Word, Teams).
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