Role Accountability
At Allegacy, there’s a common thread that runs through all of us. It’s our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together. In order to achieve this state of success, this position will provide and will be responsible for minimizing financial losses by proactively identifying, investigating and pursuing legal action against fraudulent activity, ensuring that fraud related charge offs are kept to a minimum and our members are protected.
Nature and Scope
This position is a fraud investigator role that reports to the Director of Account Management Services and works with other fraud personnel who report to the Director of Account Management Services and others who report to the SVP, Lending. This position is responsible for assisting in the investigation of suspected fraudulent activity affecting the Credit Union. This role involves reviewing reports and alerts, identifying potential fraud cases, and escalating concerns to senior staff or management as needed. Investigative tasks may include gathering documentation, supporting regulatory compliance efforts, and communicating with members or internal teams. The position requires attention to detail, good judgment, and the ability to work both independently and collaboratively with other departments.
Specific Accountabilities
Knowledge, Skills and Abilities
Education and Experience
Bachelor’s degree preferred, especially in Criminal Justice, Finance, Business Administration, or a related field
Associate’s degree acceptable with 5+ years of relevant experience in fraud investigation, financial crimes, or risk management
High School Diploma or equivalent with 7+ years of progressively responsible experience in fraud detection, financial services, or law enforcement
Prior experience conducting fraud investigations within a financial institution or credit union strongly preferred
Experience working with law enforcement, regulatory agencies, or legal teams in support of fraud cases is a plus
Demonstrated ability to analyze complex financial data, identify patterns, and build case documentation
Proven experience preparing Suspicious Activity Reports (SARs) and working within BSA/AML compliance frameworks
Familiarity with fraud detection systems, case management tools, and forensic evidence gathering techniques
Strong background in customer service or member relations, with the ability to handle sensitive situations professionally
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